Evaluation of Artificial Intelligence Supporting Emotional Intelligence of Students in the Context of Sustainable Development

Abstract

Recent advancements in artificial intelligence (AI) have significantly permeated educational systems, reshaping pedagogical approaches, student engagement, and support mechanisms. This study addresses this research void by evaluating the role of AI in advancing students’ emotional intelligence. This study employs bibliometric analysis, to synthesises prevailing literature and delineate emerging patterns, technological implementations, and unresolved obstacles at the AI-EI nexus. In addition to this, it examines the role of AI in facilitating students' emotional intelligence development in educational contexts. Bibliometric analysis to establish the existing body of knowledge and self- reflection data from 260 students of the university's Faculty of Education were used. The self-reflections were analysed using the content analysis method. As a result of the research, it was determined that the number of studies conducted after 2021 increased and that the studies most frequently contributed to SDG 3 (Good Health and Well-being). In line with the participants' opinions, it was concluded that artificial intelligence should be developed in perceiving emotions, and that artificial intelligence can provide personalised, empathy-oriented and guiding support while developing students' emotional intelligence. Moreover, the study underscores the significance of integrating AI-supported emotional intelligence development within the framework of sustainable education. By fostering students’ social-emotional competencies, AI not only enhances individual well-being but also contributes to the broader agenda of sustainable development, particularly in promoting inclusive, equitable, and quality education (SDG 4) and ensuring good health and well-being (SDG 3). These findings highlight the potential of AI-driven emotional intelligence support systems to strengthen the resilience of future generations, thereby aligning with the goals of environmental sustainability and sustainable societal development.